MATERIAL
Our pieces are nickel-free, a metal commonly found in costume jewelry known to cause skin irritations and allergic reactions. We use:
- Stainless Steel plated with 18K gold in a vacuum three-layer (0.03μ) electrochemical painting process.
CARE GUIDE
To ensure the longevity and shine of your BR Jewelry pieces, please follow these essential care tips:
- Avoid wearing your jewelry in the shower, at the beach, or in the pool. Remove rings when washing your hands or applying hand sanitiser.
- Sweat can accelerate oxidation, so avoid wearing your jewelry during physical activities.
- Keep your pieces away from perfume, sunscreen, creams, and cleaning products, as they may cause oxidation and dullness. Allow body products to dry completely before wearing your jewelry to prevent chemical reactions.
- For cleaning, use warm water and mild liquid soap. Avoid using liquid or gel alcohol or other cleaning products. Dry thoroughly with a towel and hairdryer.
STORAGE:
- Handle your jewelry with care, avoiding drops and impacts. Store pieces individually to prevent breakage, dents, or scratches.
- Choose dry and clean storage places, away from light and humidity, such as the bathroom sink.
WARRANTY:
BR Jewelry products are made to high standards of quality and design, and all come with a six-month warranty. However, some basic care is necessary, as outlined above in 'Care Instructions.'
If a manufacturing defect is detected upon first contact with the product, BR Jewelry will take the necessary steps to resolve the issue.
The warranty covers the maintenance of plating and stones (setting) that may come loose during the warranty period. The return time for the repaired piece is up to 30 business days, and shipping costs are the customer's responsibility.
Defects caused by breakage, dents, and scratches are not covered under warranty. If you need assistance or repairs, please contact us. However, the repair and shipping costs will be your responsibility.
CLEANING:
To prevent deterioration or damage, it’s important to remove any dirt or chemical buildup that may react negatively with the metals in your jewelry. For home cleaning, we recommend soaking your BR Jewelry piece in warm water with mild soap, gently scrubbing it with a very soft toothbrush, and then drying it with a cloth. We also offer polishing cloths upon request.
For any questions or assistance, please contact us at brjewelrybr@gmail.com. We're here to help!